Sonya Maree Kok | Holistic Freedom Hub
Effective Date: 16 October 2025

Your privacy matters. This Privacy Policy explains how personal information is collected, used, stored, and protected when you interact with this website and our services.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number (if provided)
• Responses submitted via forms, surveys, or booking systems

We may also collect limited non-personal information automatically, such as:

• Browser type
• Device information
• Pages visited
• General website usage data

2. How We Collect Information

Information may be collected when you:

• Complete a form or survey
• Book a call or session
• Purchase a product or service
• Subscribe to email communications
• Join a community or request access to resources

3. How We Use Your Information

Your information is used only for purposes you would reasonably expect, including:

• Delivering requested services, resources, or access
• Communicating about bookings, purchases, or support
• Sending relevant updates, emails, or offers (with consent)
• Improving systems, content, and user experience
• Meeting legal and administrative obligations

We do not sell or rent your personal information.

4. Email Communication and Consent

By submitting your details, you consent to receive relevant communications from Sonya Maree Kok / Holistic Freedom Hub.

You may unsubscribe at any time using the link provided in emails or by contacting us directly.

5. Cookies and Tracking

This website uses cookies and similar technologies for basic analytics and performance tracking.

You may disable cookies through your browser settings, noting that this may affect website functionality.

6. Third-Party Services

We use secure third-party platforms to operate our business, including but not limited to:

• Go High Level (forms, surveys, bookings, payments, automation)
• Email marketing platforms
• Google Workspace
• Website analytics tools
• Design and communication platforms

These providers process data in accordance with their own privacy policies and security standards.

7. Data Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Access, Correction, and Deletion

You may request access to, correction of, or deletion of your personal information at any time, subject to legal obligations.

To make a request, please contact us using the details below.

9. Changes to This Policy

This Privacy Policy may be updated from time to time.

Continued use of this website indicates acceptance of the current version.

10. Contact

For privacy-related questions or requests, please contact:

Email: [email protected]